Independent Hoteliers are facing increasing competition from large chains and brands. So if you’re not achieving 100% occupancy, have received reviews that are less than five star, are experiencing more complaints, frustrations or staffing issues than you’d like, there is a solution.
It really is possible to transform your hotel from good to amazing, to outshine the competition and achieve full occupancy, rave reviews and embed a Star Quality culture.
It all begins with the Star Quality Hotel Assessment from The Dancing Hotel Inspector.
We run Masterclasses for hospitality owner / managers who want to improve their operations. We also have online courses that can be made available for your staff and supervisors, and we deliver tailored training for you and your team dependant on your organisational needs.
The model we use when working with your organisation is based on the Goody Business Book Award winning and Amazon Best Selling Book “Star Quality Hospitality – The Key to a Successful Hospitality Business” which our founder Monica Or has written. Inside this book you will discover the common mistakes that are made by hospitality owner / managers.
You are given a host of practical tips and checklists that can be implemented immediately to resolve these issues which can also be downloaded for free.
