Star Quality Hospitality
Star Quality Hospitality works operationally with the owner / managers of independent hotels and restaurants who need assistance with common hospitality issues such as ineffective systems and procedures, staffing problems and unhappy guests.
We will work with you to put together a strategy that .....
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©2012 – 2025 Monica Or T/A Star Quality Hospitality Consultancy
Star Quality Hospitality Book Named 2025 Next Generation Indie Book Awards Business Finalist
/in Amazon Best Sellers, Book Awards, Dancing Hotel Inspector, Hospitality /Hospitality consultant and author Monica Or is thrilled to announce that the second edition of her bestselling book, Star Quality Hospitality – The Key to a Successful Hospitality Business, has been named a Business Finalist in the 2025 Next Generation Indie Book Awards. This prestigious recognition highlights the book’s impact as a practical and insightful […]
Proud to Be a SiteMinder Partner: Powering Hospitality Success
/in Hospitality, Little Hotelier, SiteMinder /At Star Quality Hospitality, we’re always looking for ways to support hospitality businesses with tools and strategies that truly make a difference. That’s why we’re proud to be an official SiteMinder Partner. SiteMinder is a leading platform trusted by hoteliers worldwide to manage their online presence, connect with global booking channels, and ultimately increase occupancy […]
Institute of Hospitality Professional Recognition Awards launched
/in Hospitality, Leadership /After successfully completing a pilot programme with funding from the Savoy Educational Trust, the Institute of Hospitality has launched its first Professional Recognition Awards (PRAs), to help elevate hospitality professionals around the world, as they strive towards career excellence. Launching the PRAs at the Master Innholders Conference today, the Institute’s CEO Robert Richardson FIH MI explained: “I am […]
The Art of Hospitality Winter Conference
/in Hospitality, Keynote /I was delighted to be invited to speak at The Art of Hospitality Winter Conference in Chester on their panel discussing ‘Independent Hospitality’. Together with Prem Odedra-Jethwa (CEO-Biteluxe) and Steven Hesketh (The Hospitality Hero) we looked at the challenges for today’s independent operators, the use of tech and insider tips on how to ensure your property […]
Star Quality Hospitality wins the Goody Business Book Award
/in Book Awards, Hospitality /I am thrilled to announce that the latest edition of ‘Star Quality Hospitality – The Key to a Successful Hospitality Business’ book has won the Goody Business Book Award in the category Business: Travel and Hospitality. The Goody Business Book Awards shine a light on social impact authors making a difference with words. Out of […]