Entries by Monica Or

Inspiring the Future with Ambition Talks

Through the Inspiring the Future initiative I was invited to Forster Park Primary School to deliver an Ambition Talk to their pupils. Their ‘I am #inspiringthefuture’ campaign brings together teachers with employers. The Ambition talks I gave were about careers in the hospitality industry and I spoke to 5 classes in total of Year 5 […]

Aspiring Managers Awards 2019

The Aspiring Manager Awards are now in their 12th year and celebrate the up and coming managers in the hospitality industry. The awards are run by the Institute of Hospitality London Branch. This year the awards were held at the Victory Services Club and attended by 140 hospitality professionals. There were 12 short listed candidates […]

Hospitality Networking and Awards

Last week I attended the Independent Hotel Show and was delighted to bump in to lots of industry associates and clients also attending the show. It was at this event I was able to combine hospitality networking and awards celebrations all on one day! After the show on the first night are the Independent Hotel […]

Star Quality Talent raises money for Hospitality Action

It has been a year since my latest book ‘Star Quality Talent – Inspiring Hospitality Careers’ was published on Amazon. The official launch was held last October at Cafe Spice Namaste with Celebrity Chef Cyrus Todiwala who also wrote a very passionate foreword for the book. At the time of the launch I announced that […]

The Art of Personalisation

When working with my clients I cannot stress enough the importance of knowing the art of personalisation. In both my books ‘Star Quality Hospitality’ and ‘Star Quality Experience’ I look at the different ways that this can be done. The most important underlying concept is that the guest experience is tailored to the individual, as […]