Star Quality Hospitality
Star Quality Hospitality works operationally with the owner / managers of independent hotels and restaurants who need assistance with common hospitality issues such as ineffective systems and procedures, staffing problems and unhappy guests.
We will work with you to put together a strategy that .....
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©2012 – 2025 Monica Or T/A Star Quality Hospitality Consultancy
Institute of Hospitality Professional Recognition Awards launched
/in Hospitality, Leadership /After successfully completing a pilot programme with funding from the Savoy Educational Trust, the Institute of Hospitality has launched its first Professional Recognition Awards (PRAs), to help elevate hospitality professionals around the world, as they strive towards career excellence. Launching the PRAs at the Master Innholders Conference today, the Institute’s CEO Robert Richardson FIH MI explained: “I am […]
The Art of Hospitality Winter Conference
/in Hospitality, Keynote /I was delighted to be invited to speak at The Art of Hospitality Winter Conference in Chester on their panel discussing ‘Independent Hospitality’. Together with Prem Odedra-Jethwa (CEO-Biteluxe) and Steven Hesketh (The Hospitality Hero) we looked at the challenges for today’s independent operators, the use of tech and insider tips on how to ensure your property […]
Star Quality Hospitality wins the Goody Business Book Award
/in Book Awards, Hospitality /I am thrilled to announce that the latest edition of ‘Star Quality Hospitality – The Key to a Successful Hospitality Business’ book has won the Goody Business Book Award in the category Business: Travel and Hospitality. The Goody Business Book Awards shine a light on social impact authors making a difference with words. Out of […]
Celebrating Three Consecutive Wins: LuxLife Hospitality Assistance Consultancy – UK
/in Hospitality /I’m thrilled and honoured to announce that we’ve been awarded the LuxLife Hospitality Assistance Consultancy of the Year – UK for the third year in a row! This recognition means so much, as it reflects our unwavering commitment to helping hospitality businesses achieve excellence, even in an industry that is constantly evolving and facing new […]
Dancing Hotel Inspector’s experience with Little Hotelier at IHS 2024
/in Dancing Hotel Inspector, Hospitality /Attending this year’s Independent Hotel Show was an absolute delight. Not only did it provide an incredible opportunity to connect with hoteliers and industry professionals, but it also gave me the chance to work alongside one of my trusted partners, Little Hotelier, who continues to champion small independent hotels by providing them with the tools […]