Star Quality Hospitality
Star Quality Hospitality works operationally with the owner / managers of independent hotels and restaurants who need assistance with common hospitality issues such as ineffective systems and procedures, staffing problems and unhappy guests.
We will work with you to put together a strategy that .....
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©2012 – 2025 Monica Or T/A Star Quality Hospitality Consultancy




Hospitality Post partners with Star Quality Hospitality
/in Hospitality /I am delighted to announce the partnership of Hospitality Post and Star Quality Hospitality Consultancy: At Hospitality Post, our business is centered on people, helping hospitality employers find employees and vice versa. Having been involved in the hospitality industry for over 20 years, we boast a strong grasp on how to aid productivity in the […]
EHAP – Elite Hospitality Assessment Professionals team
/in Uncategorized /Umbrella Training held their Apprenticeship Graduation at The Chesterfield, Mayfair and celebrated not only the success of their Apprentices graduating but also of their team of End Point Assessors. Forming part of their EHAP – Elite Hospitality Assessment Professionals team, I was awarded my CAVA qualification alongside Adam Rowledge, Joanna Hutchison and Ben Purton. What […]
London Hospitality Festival 2018
/in Hospitality /I was delighted to have attended the London Hospitality Festival 2018 this weekend. Celebrating it’s 10th year it is an annual fun day organised by Paul Gilley form ccfestivals. It started off in 2008 with ten hotel football teams playing in Hyde Park and it has grown to be a major event for hospitality workers […]
Star Quality Talent – Inspiring Hospitality Careers
/in Hospitality /I am delighted to announce that the Star Quality book trilogy has now been completed with my latest book ‘Star Quality Talent – Inspiring Hospitality Careers’. With the impact of Brexit and the ever growing skills shortage that the hospitality industry is facing, I thought it was high time that the hospitality industry was promoted in […]
Are you operating online or offline?
/in Uncategorized /Have you ever taken the time to really think about your operation? Are you operating online of offline? What I mean by this is how connected are you really to your guests? Are you going about your day to day operations in a routine manner which means you have a disconnect with your guests, or […]