Star Quality Hospitality
Star Quality Hospitality works operationally with the owner / managers of independent hotels and restaurants who need assistance with common hospitality issues such as ineffective systems and procedures, staffing problems and unhappy guests.
We will work with you to put together a strategy that .....
Stay In The Loop
Enter your best email address below for our latest updates.
©2012 – 2025 Monica Or T/A Star Quality Hospitality Consultancy




Aspiring Hospitality Manager Awards 2014
/in Hospitality /On Friday 7th November 2014 the Institute of Hospitality London held their Aspiring Hospitality Manager Awards celebration at Wivenhoe House showcasing the Edge Hotel School Students as they ran this event. As Chair for the Institute of Hospitality London I was delighted to able to host this event to celebrate our up and coming hospitality […]
Essex Tourism and Hospitality Awards 2014
/in Hospitality /This was the second year that I had the pleasure to judge the Accommodation awards together with Brian Pope from Kingston Smith for the Essex Tourism and Hospitality Awards. Last night was the awards dinner which was held at Boreham House in Chelmsford to celebrate our finalists and to announce our winners who are: For the […]
What is the Modern Face of Service?
/in Hospitality /This morning I was at The Independent Hotel Show speaking on the topic of “What is the Modern Face of Service?” The panel was led by Alan Williams from Servicebrand Global and the other members of the panel with me were Andrew Pike, General Manager at The Milestone Hotel, Anne Blackburn from Sidona Group and […]
Officially a Guinness World Record Breaker
/in Uncategorized /A year ago to this day the Guinness World Record title for “The Most People Attending a Business Speed Networking Event” was set in Australia with 475 people making 20 connections. On the 17th October 2014 an attempt was made to break that record title and brought to the UK by the Key Person of Influence Team. […]
The Independent Hotel Show 2014
/in Hospitality /The Independent Hotel Show is now in it’s third year and returns to Olympia West Hall once again on 21st and 22nd October 2014. I am delighted to announce that this year I have been invited to speak at this event. I will be on the Innovation Stage on the 22nd October at 10.30am discussing […]