As many people made a last minute dash to get away for the Bank Holiday weekend I decided to stay in London… onboard a luxury Yacht… the Sunborn London. The Sunborn Yacht is located by the Excel Centre in Royal Victoria Dock. As you can see it was a typical overcast Bank Holiday weekend, so it […]
I have just come back from my holiday and have mixed feelings about the hotel we stayed at. It started off so well and gradually after a few niggles here and there, I felt deflated by the time I left. We were staying at a resort hotel and were a very late arrival which meant […]
Last night as I returned from London I was greeted with this sight: The Kitchen SE12 had only just celebrated it’s 2nd birthday having opened on 26th July 2012. It has been doing a roaring trade and is a hit with the locals. So when I approached it last night to be greeted with fire engines and […]
Over the last couple of months I have had the pleasure of working with staff at The Royal Society of Medicine, training them on the WorldHost Principles of Customer Service Course. So far I have trained 70 of their team members and managers from their Events, Restaurant, Kitchen, Housekeeping, Reception and AV teams. Training has […]
Yesterday I had the pleasure of visiting London Fields Brewery in Hackney to have a tour of their facilities and taste some of the ales. We met in their Taproom with their manager Jack who provided us with a half pint of their Hackney Hopster to taste to start us off. In the Taproom dried hops were […]
A touch of luxury
/in Hospitality /As many people made a last minute dash to get away for the Bank Holiday weekend I decided to stay in London… onboard a luxury Yacht… the Sunborn London. The Sunborn Yacht is located by the Excel Centre in Royal Victoria Dock. As you can see it was a typical overcast Bank Holiday weekend, so it […]
Impressions, behaviour and attitude
/in Uncategorized /I have just come back from my holiday and have mixed feelings about the hotel we stayed at. It started off so well and gradually after a few niggles here and there, I felt deflated by the time I left. We were staying at a resort hotel and were a very late arrival which meant […]
Fire devastates The Kitchen SE12
/2 Comments/in Hospitality /Last night as I returned from London I was greeted with this sight: The Kitchen SE12 had only just celebrated it’s 2nd birthday having opened on 26th July 2012. It has been doing a roaring trade and is a hit with the locals. So when I approached it last night to be greeted with fire engines and […]
A WorldHost surprise
/1 Comment/in Hospitality /Over the last couple of months I have had the pleasure of working with staff at The Royal Society of Medicine, training them on the WorldHost Principles of Customer Service Course. So far I have trained 70 of their team members and managers from their Events, Restaurant, Kitchen, Housekeeping, Reception and AV teams. Training has […]
London Fields Brewery
/in Hospitality /Yesterday I had the pleasure of visiting London Fields Brewery in Hackney to have a tour of their facilities and taste some of the ales. We met in their Taproom with their manager Jack who provided us with a half pint of their Hackney Hopster to taste to start us off. In the Taproom dried hops were […]