Star Quality Hospitality
Star Quality Hospitality works operationally with the owner / managers of independent hotels and restaurants who need assistance with common hospitality issues such as ineffective systems and procedures, staffing problems and unhappy guests.
We will work with you to put together a strategy that .....
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©2012 – 2025 Monica Or T/A Star Quality Hospitality Consultancy
International Women’s Day 2024 with Boutique Hotelier
/in Uncategorized /Friday 8th March was International Women’s Day 2024 and there was no better way to celebrate this than with Boutique Hotelier and at their brunch event with leading ladies in hospitality present, at Art’otel Battersea. The event brought together 100 leading female hoteliers and professionals from across the country to network, share best practise and […]
The Dancing Hotel Inspector triumphs in American Smooth competition in Florida and New York
/in Dancing Hotel Inspector, Hospitality /Our Founder, Monica Or – The Dancing Hotel Inspector and leading name in the UK hospitality industry, proudly announces the outstanding success of her participation in the Pro-Am Dance Competitions at both the Florida Star Ball and New York Dance Festival in America. As a Newcomer to American Smooth Ballroom, dancing with her American Smooth […]
Talking Hospitality: How can we create Women Leaders in Hospitality?
/in Female Leaders, Hospitality, Leadership /I was delighted to share my stories and views on Talking Hospitality: How can we create Women Leaders in Hospitality? Hosted by Timothy R Andrews and Tracey Rashid I was a guest together with three other wonderful ladies – Marsha Bennett, Michelle Moreno and Shell Righini. Together we chatted about the complexities of female leadership […]
2nd Edition of ‘Star Quality Hospitality’ is Amazon’s hot new release and best seller
/in Amazon Best Sellers, Hospitality /The long awaited updated 2nd Edition of ‘Star Quality Hospitality’ is Amazon’s hot new release and best seller. It became available to buy from Amazon in Kindle and Paperback from the 26th September 2023. It has been just under 10 years since ‘Star Quality Hospitality – The Key to a Successful Business’ was first published. […]
The Role of Artificial Intelligence – Who is really serving you?
/in Fellows Broadsheet, Hospitality, Role of Artificial Intelligence /In January 2022 the Institute of Hospitality launched their Fellows Broadsheet whereby a Fellow of the Institute is invited to write a Broadsheet article for their peers. I was honoured to be asked to write their inaugural Broadsheet which was on the topic of “Mental Health – Putting Your People First”. Since then every month […]