Last night I was delighted to hold my official book launch of ‘Star Quality Hospitality – The Key to a Successful Hospitality Business’ at 510 Below in Fulham. This is a newly opened Gin Bar which has 40 different gins and can be found downstairs from Manuka Kitchen which is in the Michelin Guide.

All set up ready for my book launch

My book was published on Amazon in November 2014 and within the first five weeks of publication the kindle version of my book became an Amazon Best Seller for Hospitality, Travel and Tourism. It has been featured in ‘Hospitality’ magazine and promoted by hotcatUK – the professional network for hospitality.

My book is aimed at independent hotelier and restaurateurs who are looking to run an even more successful business. The model of the book is in the form of a key which looks at the common mistakes and problems hospitality businesses may encounter and cost effective solutions around this. It then looks at the customer base for the business taking in to account the relationship with suppliers, the importance of investing in your staff and how to exceed the expectations of your customers. This is then all brought together by looking at practical ways of how success from this can be measured.

Illustration of Key Model

Last night was a great success and I would to thank everyone that came along and supported me.

Monica signing her book

I would like to particularly thank Joseph and Tyler who own Manuka Kitchen and to Max, their barman who looked after us so well at 510 Below. More photos from the event can be found on the Star Quality Hospitality Consultancy Facebook page.