Today I was invited to the launch of The Conscious Cake Cafe, a pop up with a difference located at Love Die Late in Great Portland Street. Founded by Danica Apolline this cafe is doing more than just serving cupcakes that are organic and free from cane sugar, wheat, gluten, dairy, eggs, GMOs and pesticides. They are made […]
Last week I received the very first copies of my second book ‘Star Quality Experience – The Hotelier’s Guide to Creating Memorable Guest Journeys’. As it was such a momentous occasion I videoed myself opening the box I received from the publisher. You can view this video on YouTube. My book went live on Amazon for […]
I am delighted to say that the Star Quality Experience – Big reveal is now here and I can show you the cover for my next book “Star Quality Experience – The Hotelier’s Guide to Creating Memorable Guest Journeys”… This book has already had some glowing reviews including: ‘…exhilarating, inspiring and covers every aspect of delivering […]
For those of you that are following me on Twitter and Facebook you will have seen that for the last month I have been offering a Star Quality Hospitality book give away on Goodreads. Ten lucky followers will receive a signed copy of my first book ‘Star Quality Hospitality – The Key to a Successful […]
Star Quality Hospitality – Helping to Deliver the 5 Star Experience featured in the ‘Welcoming The World’ programme The British Hospitality Association have produced a news-style programme in partnership with ITN Productions called ‘Welcoming The World’ which was launched at their Hospitality and Tourism Summit 2016 today in front of over 500 industry leaders. Introduced by […]