A couple of weeks ago I was speaking at The Hotel and Catering Show in Bournemouth on the ‘Top 10 Secrets to a Successful Hotel Business’. If you missed it below is a quick run down to my Top 10 Secrets. 1 – Connect with the World Wide Web 2 – Know your numbers 3 – Be squeaky […]
International Women’s Day is on the 8th March 2015 and this year’s theme is “Make It Happen”. Throughout the world there have been events to celebrate the achievement of women and encourages effective action for advancing and recognising women. Earlier this week I attended an event run by Women 1st who support women who aspire […]
I do a lot of work with my clients on creating a positive first impression and immediately they assume I am talking about their grooming standards and use of body language when they interact with their guests. This is all very important, and I do talk about this however I also bring to the attention of […]
The start of a new year and we all talk about setting New Years Resolutions – although rarely stick to them. In fact if you made any you have probably broken them already! Although in order to get ahead you need to do things differently. The easiest way to do this is to take it […]
As some of you are aware I have recently published my book ‘Star Quality Hospitality – The Key to a Successful Hospitality Business’ This is available on Amazon and can be bought in paperback and Kindle formats. My book has been featured in the Winter edition of ‘Hospitality’ magazine which came out last week. This is […]
