The Business Book Awards celebrate the work of authors who have shared their industry or market knowledge, experience and expertise in published book form. I am delighted to announce that my latest book ‘Star Quality Talent’ has been entered for the Business Book Awards 2019. This is open to Business books that have been published […]
Umbrella Training held their Apprenticeship Graduation at The Chesterfield, Mayfair and celebrated not only the success of their Apprentices graduating but also of their team of End Point Assessors. Forming part of their EHAP – Elite Hospitality Assessment Professionals team, I was awarded my CAVA qualification alongside Adam Rowledge, Joanna Hutchison and Ben Purton. What […]
Have you ever taken the time to really think about your operation? Are you operating online of offline? What I mean by this is how connected are you really to your guests? Are you going about your day to day operations in a routine manner which means you have a disconnect with your guests, or […]
Last night at Grosvenor House it was Back to the Floor with Hospitality Action. For the third time esteemed Hoteliers and the great and the good from the hospitality industry put on their aprons and served 370 of their hospitality colleagues. This time the event was held in The Great Ballroom. An iconic venue for an […]
It has been ten months since I last blogged about The Kitchen SE12 back in August 2015, which was to share the sad new that it was closed down as Fire devastates The Kitchen SE12. This was caused by an electrical fault. During that time the owners have shown determination and have been working extremely hard to […]
