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The Hospitality Blog

Managing Guest Expectations through Star Ratings and Reviews

Aug 6 - 2012/in Hospitality /By Monica Or

The following link will take you through to the article on Managing Guest Expectations through Star Ratings and Reviews

Star Ratings Reviews Guest Expectations
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Star Quality Hospitality works operationally with the owner / managers of independent hotels and restaurants who need assistance with common hospitality issues such as ineffective systems and procedures, staffing problems and  unhappy guests.

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