You have read the book, you have got our Starlight Teddy bear, who is wearing our T-Shirt! Well now it’s time to launch the Delivering a Star Quality Experience online course. The ‘Star Quality Experience – Hotelier’s Guide to Creating Memorable Guest Journeys’ is an Amazon Best Seller written by our founder Monica Or. Inside […]
Tag Archive for: 7Rs to creating memorable guest journeys
Star Quality Hospitality
Star Quality Hospitality works operationally with the owner / managers of independent hotels and restaurants who need assistance with common hospitality issues such as ineffective systems and procedures, staffing problems and unhappy guests.
We will work with you to put together a strategy that .....
Stay In The Loop
Enter your best email address below for our latest updates.
©2012 – 2023 Monica Or T/A Star Quality Hospitality Consultancy