.I was recently invited to experience Above and Beyond at Hotel Icon in Hong Kong. I stayed at the hotel with my partner and on arrival we were warmly greeted by Louis. He asked for me to give my name to the receptionist so my reservation details could be checked. Once I had told him my name […]
Tag Archive for: Above and Beyond
Star Quality Hospitality
Star Quality Hospitality works operationally with the owner / managers of independent hotels and restaurants who need assistance with common hospitality issues such as ineffective systems and procedures, staffing problems and unhappy guests.
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