Are your staff true GEMs and do they really know how to WOW your guests? Customer Service Excellence is something that I work with my clients to achieve to assist them to go the extra mile with their guests. Our first impressions are made within 3-5 seconds of seeing something to which we will form […]
Tag Archive for: Customer Service Excellence
Star Quality Hospitality
Star Quality Hospitality works operationally with the owner / managers of independent hotels and restaurants who need assistance with common hospitality issues such as ineffective systems and procedures, staffing problems and unhappy guests.
We will work with you to put together a strategy that .....
Stay In The Loop
Enter your best email address below for our latest updates.
©2012 – 2023 Monica Or T/A Star Quality Hospitality Consultancy