Have a watch of the following video “The 25 greatest unprofessional sins committed by hotel front desk employees” and let me know your thoughts…. Did you spot them all? More importantly how much of this rings true for your employees? If you need assistance with Customer Service at your establishment then come along to our […]
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Star Quality Hospitality
Star Quality Hospitality works operationally with the owner / managers of independent hotels and restaurants who need assistance with common hospitality issues such as ineffective systems and procedures, staffing problems and unhappy guests.
We will work with you to put together a strategy that .....
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