The Hospitality Blog

Tag Archive for: Hotel and Catering Show

Top 10 Secrets to a Successful Hotel Business Revealed

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A couple of weeks ago I was speaking at The Hotel and Catering Show in Bournemouth on the ‘Top 10 Secrets to a Successful Hotel Business’. If you missed it below is a quick run down to my Top 10 Secrets. 1 – Connect with the World Wide Web 2 – Know your numbers 3 – Be squeaky […]

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Make your First Impressions count

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I do a lot of work with my clients on creating a positive first impression and immediately they assume I am talking about their grooming standards and use of body language when they interact with their guests. This is all very important, and I do talk about this however I also bring to the attention of […]

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