Tag Archive for: Hotelier’s Guide

Star Quality Experience – Big Reveal

I am delighted to say that the Star Quality Experience – Big reveal is now here and I can show you the cover for my next book “Star Quality Experience – The Hotelier’s Guide to Creating Memorable Guest Journeys”… This book has already had some glowing reviews including: ‘…exhilarating, inspiring and covers every aspect of delivering […]

Star Quality Experience

After the successful publication of my first book Star Quality Hospitality – The Key to a Successful Hospitality Business I am delighted to announce that my second book is all about delivering a Star Quality Experience. Having spent the last 9 months, researching, interviewing and writing this book I am very excited to say that my […]