The Role of Artificial Intelligence – Who is really serving you?
In January 2022 the Institute of Hospitality launched their Fellows Broadsheet whereby a Fellow of the Institute is invited to write a Broadsheet article for their peers. I was honoured to be asked to write their inaugural Broadsheet which was on the topic of “Mental Health – Putting Your People First”.
Since then every month a Fellow has written articles on various topics. Due to the success of my first broadsheet article I was delighted to be asked to write another. This time the topic I choose to write about was on “The Role of Artificial Intelligence – Who is Really Serving You?”
In this article I look at what is Artificial Intelligence (AI), how AI is used in the hospitality industry, how ChatGPT fits into this and how AI can be used in your business.
These articles are written by Fellows of the Institute of Hospitality for other Fellows. If you are not a Fellow of the Institute of Hospitality but would like to read my broadsheet articles then contact me directly and I will arrange for you a copy to be sent to you.